My name is johan, and I want to share my experience with Marinemax, which unfortunately was not at all what I expected. I decided to hire their services because they assured me that I was buying a brand new boat in perfect condition. From the beginning, everything seemed ideal: the salesperson was very friendly, they showed me impeccable photos and specifications, and assured me that I was making a safe investment.
However, the problems started as soon as the purchase was finalized. Upon receiving the boat, I realized that it did not live up to the promised features. There were visible details of wear and tear and, most alarming, mechanical problems that left me unable to sail in a short time. To make matters worse, when I tried to contact marinemax houston to demand a solution, I was told that there was nothing they could do because there was no explicit warranty in the contract I signed.
I spent a considerable amount of money thinking I was getting a quality product, and now I am stuck with a boat that does not work as it should and no support from the company. I feel completely ripped off. I want to alert others to be very careful before trusting this company and to thoroughly review all legal and technical details before making any purchase.
So, Please beware of this seller, marinemax houston. Thank you