When your fleet depends on uptime, having a reliable partner for contact centre services and truck breakdown support is critical. TNS 365 offers industry-leading 24/7 UK-based call handling and nationwide breakdown assistance tailored specifically to the commercial vehicle and haulage sectors.
We support fleet-hire companies, vehicle manufacturers, and service agents with rapid response solutions that minimise downtime and keep your trucks moving.
Round-the-Clock Contact Centre Solutions
Our UK contact centre is staffed 24/7, providing professional, knowledgeable support for both drivers and clients. We offer a range of call handling services designed to suit your operation, including:
Out-of-hours coverage
In-hours overflow support
Full-time 24/7 contact centre management
Our trained operators are well-versed in commercial vehicle terminology and can respond quickly and efficiently to urgent issues, including technical faults and roadside emergencies.
Nationwide Truck Breakdown Support
When a truck breakdown happens, fast and reliable assistance is essential. TNS 365 provides nationwide breakdown support for all commercial vehicles, with coverage across the UK. We work with a trusted network of breakdown and recovery specialists to ensure timely and professional responses, wherever the incident occurs.
We handle a wide range of issues, including:
Tyres and wheels
Brake chambers and airbags
Tail lifts
Transport refrigeration units
Electrical faults
And more
Our goal is to reduce the impact of every truck breakdown by getting your vehicle assessed, repaired, or recovered as quickly and efficiently as possible.
Who We Support
TNS 365 works with a broad range of clients in the commercial vehicle space, including:
Fleet-hire and leasing companies
OEMs and manufacturers
Haulage and logistics providers
Independent service agents
Whether you need full-time outsourced support or temporary overflow solutions, we offer scalable services tailored to your business needs.
Why TNS 365?
✅ Experts in commercial vehicle operations
✅ Trusted provider of 24/7 UK contact centre services
✅ Nationwide coverage for any truck breakdown
✅ Fast, efficient call handling and dispatch coordination
✅ Customised service packages available
TNS 365 is your reliable partner for both contact centre excellence and commercial vehicle support. With our 24/7 services and fast response to any truck breakdown, you can trust us to keep your fleet moving and your customers satisfied.
